So I contacted Indoorfarmer regarding the soupy Jack’s Tap formula. They got back to me very quickly and said they have had this issue recently. They gave me the response Jack’s gave them last time.
"JR Peters is concerned about proper storage of the fertilizer products at customer locations. Water soluble fertilizers are very “hydroscopic”, they are designed to absorb water. If the storage area is humid, the product will become soupy. It does not affect the performance of the product in any way, agree it may be a bit messy but there’s no harm.”
They have reached out again to see if they will make this right for me. My basement is at 30% rh, so not what I would call himid. This, to me, really shows more of an issue with the packaging of their products not being sufficient to protect the product from absorbing water. That is a manufacturer issue IMO. The fellow at indoorfarmer also said I’d Jack’s doesn’t come through that he will work something out with me. So in the end, it appears that indoorfarmer has some good customer service. I will let everyone know how it works out.