Dulytek Customer Service Experience: A+
I went to press some buds for the weekend and my dab press powered up and then powered off as soon as I started my first press. I could wiggle the power switch and make it come on but as soon as I removed my finger from the switch it would go off again. DAMMIT!
I went to Dulytek website, a chat window popped up, and I typed in that I need a replacement part for my press. The person came back and told me to email their help site to the Attn: of Robert, I did and explained to him the problem, gace him my model number and told that I bought the press in March of 2019 and needed to “buy” a replacement part.
A short while later I received his reply. He apologized for my inconvenience and asked for a shipping address. I received the part 5 days later and it took about 5 minutes to replace the part. Now my press is back to working as it always has,
No charge for the part or shipping even though I was WAY out of warranty. It’s good to see someone willing to go above and beyond these days.
YMMV
HAPPY SQUISHING!