On the topic of gender identify, my workplace is an artist-run charity and I use genderless pronouns exclusively now because everyone has their own unique experience and inclusivity is important. There are some variations to this like “Dude” and “Bruv” which still poke out, where Bruv exclusively when I know I’m dealing with someone that identifies as a male.
Also, living in Toronto it’s just both the respectful and the safer thing to do. 