Mars Hydro refuses warranty

There are alot of professional copy cat electronics companies in China. They are very very good at what they do as stated above even to the extent of falsifying firmware details.

These companies have multi million dollar workshops with very high end electronics making machinery.

They don’t stuff around about it at all and will copy anything of value with inferior electronics that cost a tenth of the price of the top end stuff they copied and sell it for the same price under the same [looking] banner with a very similar web address.

Yep they do the sticker on the back just the same they have the laser cutouts that look just right they print the boxes the same.

They don’t have to pay for research and development, safety testing or compliance and in the case of above they don’t have to fix any gear or payout warranties or replace products because they fade off into the distance while the manufacturer of the real products pays the price of bad product reviews.

legitimate companies of course know all this and can use it to advantage when they need to sell last season’s stock or b grade goods. They sell it under a slightly different format for the reason that they can then also not have to honour any warranties, replacements or refunds by saying it wasn’t their product but a fake.

I have an opinion of Mars Hydro and routinely click the mute button so you can guesstimate what it is.

I don’t know what the answer to the riddle is, I buy Chinese electronics all the time and the new Mars lights look ok with solid specs and testing.

Happy days?

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Hi, all

Thank you all for showing such a close intention on Mars, here is the newly warranty statement, pls check if it matters to you.

PEACE&LOVE:slight_smile:

We have applied patent certificate in China, EU, and USA. Below is the first page

CN

EU

Certificate you have uploaded refers to a design, not to a patent… That is a big difference. Design is how it looks, patent covers inner workings.

https://euipo.europa.eu/eSearch/#basic/1+1+1+1/100+100+100+100/6468781

Btw as you can see in the register, it is not registered to Mars Hydro, but to some individual:

Dongwen HU
… (removed per request)

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Hmmm… seems like something foul is afoot.

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Mr. hu is our big boss, he designed this, the patent should belong to him. And pls take down his personal info. from that post ASAP, It belongs to his privacy, thank you.

Thats public information and he lost that privacy when he ask for a patent

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The info. he shows a detailed address, I hope that can be deleted.

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The burnt out diodes create a shit ton more heat.

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Not a fan of having any of your personal I go shared, huh?

Neither are we.

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Damnit Jake you beat me to it

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What a crock of shit!
I ordered a Meizhi light from amazon Feb 18. Same thing happened to my light, I contacted their “Official website” and explained the problem to a lovely woman named Mia.
We exchanged a few messages back and forth over a few nights.
Nights turned into weeks, then soon months. Talking about everything else…other than lights…
We’re happily married now with 16 children. :slight_smile::sweat_smile::slight_smile::sweat_smile:

Dream big…:sweat_smile:

I got this email on Monday.

Good day~

This e-mail is about the issue of the broken grow light.

Is that OK that we resend you a grow light as the replacement?

If it is accpetable, please let us know the mailing address and contact number for delivery.

Looking forward to your reply.

Best regards,
Mia

“Is that OK?” Damn right it’s okay Mia, apple of my eye. :joy:

This came today.

Thanks for your response.

I have asked my warehouse staff to send you the grow light.

Once there is a tracking number, I will let you know by e-mail again:)

Have a nice day~
Mia

Note the smiley she added.
I think I’m in! :wink:

Moral of the story…
Mars tells lies simple as.
Proud Meizhi (Spiderfarmer) Fanboi. :wink:

Edit: The boards are exactly the same just different brands. It’s just other people have better customer service and shit.

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Can’t like that twice worse luck.
Farkin classic!

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It’s public domain material now.
Why would “marshydro owners address” use a actual address rather than a alternative?
Nothing to worry about, right?

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This thread just won’t die :joy:

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Hey @Zoey . I guess you now know how I felt when YOU posted my information…

I got $5 that says these lights are built in his basement using child labor.

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If you didn’t fuck about changing fans internally because of noise the light prob wouldn’t have burned any diodes out :rofl:
Cammy junt managing to swing a brand new light from them though mate :+1:

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Are you mental that’s nowt to do with owt.
I changed the fan out the first week I bought it.
Why you got to be sooooooo fkn condescending about everything?
You Penis.

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It was a joke nob ed :rofl:
Why don’t you try converting the old light using some cobs??

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