Similar to the experience that I had. We had received ours via pre-order about a year ago and figured that they were beta testing it on their users. Controller was wonky with random and strange issues, loosing programming, random light cycling, random connection problems, etc. Then, two attached light fixtures dead in less than a year of use. At the time, I figured they deserved some benefit of doubt that they would be fixing such issues. New product line for them, not quite ready for prime time, etc. Sounds like they still are having functionality problems which should have been fixed by now.
Their fans have been great for us. Their light fixtures and the controller not so much.