Great Lake Genetics

^ Fair enough haha.

2 Likes

First off i am sorrry I missed your order number above.
I did ck on your order and it does show that you ordered the Neaple x Everything.
And I have a email where you say we sent you
I ordered jaws Chem Soda F2, but I received ā€œchem soda ogeeā€ instead of the pack I ordered. .
Here was Daves reply
Good morning

Dragboatjeffy has sent out a replacement pack,

He said, "Sorry for the mix up"

Thanks Dave

This is the only email I have received from you up until you taged me today.

I do not understand this because you have been a good customer.
And I would have deffenetly cked into the situation had you brought it upā€¦
But you did not tag me in the post in January, So this is the first I am hear about it is today

Please doubble ck where you store your gear. We have had a lot of people lose the small packs in with the stickers/koozie.
If you do not find it I will try to find 1 for you.
Thanks DBJ

11 Likes

After reading so much in this thread after the past few days I have to say, Iā€™ll be making some purchases from GLG soon.

7 Likes

Where do Ship Great Lake Genetics from?

2 Likes

:rofl:

6 Likes

Michigan USA
homer-simpson-usa-homer

5 Likes

@JustANobody you totally ruined my game by being directly helpful! :rofl: :+1:

Still :heart: you though you admit you are just a nobody. :metal:

4 Likes

I had a tiny online business selling aftermarket motorbike parts & tools manufactured in-house.
If you send out enough orders you will make a mistake now & then.
Countless hours working thru the night and a thousand trips to the post office, never really made any moneyā€¦did it because I loved the machines.
It was really disheartening when that odd error was splashed across the forums.
GLG has been spot on in my dealings with them.

4 Likes

Mistakes happen but how you respond to them is what counts. Every forum has their cliques I guess but if you search there are more than one. I have close fam who sent me proof ie responses from them and was pretty childish from the company. Either way with breeders being so accessible and business friendly and very cool spots like OG why deal with anything else. Best of luck on everyoneā€™s grows cause in the end that is all that counts :beers:

2 Likes

Once again, either post the fax or be quiet.
@StrongerthanDirt
I would love to see these childish remarks Iā€™ve given.

With @zephyr Did you see where I explain to him? I just seen his message today. And I have talked to him in the message above and offered to try to make this right.strong text

2 Likes

Do you think you can get Bodhi from the breeder direct? And the list goes on and on I represent a lot of people that are very happy with my services. And I most certainly have no problem with somebody dealing directly with the breeder.

But there are a lot of breeders that do not have time to deal with the general public. They have their time spent in the garden.

8 Likes

Once again when you don,t know what your talking about. Maybe you shoud reserve your commet.

This is the first sentence of your reply to that complaint:

I really donā€™t understand you coming in here and making statements like this. You made an order on Black Friday and you donā€™t complain until January 28?

This was in one of the original comments:

Well it ends up he bought them in July. And when he made the complant on January 28th. He did not tag me in the post.

Here is my reply yesterday with in 12 hour of him tagging me

First off i am sorrry I missed your order number above.
I did ck on your order and it does show that you ordered the Neaple x Everything.
And I have a email where you say we sent you
I ordered jaws Chem Soda F2, but I received ā€œchem soda ogeeā€ instead of the pack I ordered. .
Here was Daves reply
Good morning

Dragboatjeffy has sent out a replacement pack,

He said, ā€œSorry for the mix upā€

Thanks Dave

This is the only email I have received from you up until you taged me today.

I do not understand this because you have been a good customer.
And I would have deffenetly cked into the situation had you brought it upā€¦
But you did not tag me in the post in January, So this is the first I am hear about it is today

Please doubble ck where you store your gear. We have had a lot of people lose the small packs in with the stickers/koozie.
If you do not find it I will try to find 1 for you.
Thanks DBJ

1 Like

Hello
This is Dragboat
I reviewed your order and you bought 2 Bodhi packs
And you picked a bodhi freebie of El Wook. (Dave had nothing to do with your Bodhi pick.)
So we did send you everything you ordered.

You did add a foot note to your order. (see Below)

Hi Mike,

The following note has been added to your order:
Your Question
I have read your message
ā€œSince the mango hashplant is out of stock, would it be possible to get a bohdi freebie of the caramel afghani?ā€
Daves reply
Your order would come with 1
Bodhi freebie and you have already chosen a freebie,
Thanks Dave

I talked to Dave and he felt you were asking for a extra freebie.
He Thought you thought it was a BOGO promo.

But at no time did he robb you of anything. Or treat you poorly.
At best he did not know you wanted to exchange the EL wook for the Affi.
You said sence the Mango HP was not avalable ,could you get the AFFi
And you could have picked any freebie you wanted?
Sorry there was no ill intent. Thanks DBJ

See this is the problem why do you feel as though its okay to post your response here when I DMā€™ed you. I wanted to keep our conversation private otherwise I would have responded directly in this thread. And also you are putting in literal zero effort in to seeking an understanding your response and sentiment is superficial as fuck. At no point was I trying to get a free pack and at no point was I trying to exchange my Bodhi pick. There still is and was a misunderstanding. At this point you lost me as a customer due to your shit tier service and ethics. Learn how to listen rather than be ignorant and paranoid that everyone is trying to pull one over on you.

2 Likes

You are the one the brought this to the form. And all I did is show the only conersation you had with Dave.
Above you say you got robbed of your freebie. And Dave doesā€™nt care.
Donā€™t you think I have to ansewer to you. And show that Dave did not do any thing. And you received the freebie you picked.

I Feel there was nothing wrong with your order. And you say you did not want any thing or anything changed. Here is the comment on your order.

Since the mango hashplant is out of stock, would it be possible to get a bohdi freebie of the caramel afghani?
It does not say anything about you wanting to exchange the EL Wook for the affy.

I am sorry anytime I upset/lose a customer. But I do have to stand up for myself and Dave.

2 Likes

He responded here because you brought it up here you goof.

2 Likes

Agreed - theyā€™ve always been fast, accurate and generous. I will acknowledge Iā€™ve had some back and forth over packaging, but really it seems like my complaint was more directed to the breeder than DBJ and the GLG team.

GLG is usually :100:

4 Likes

Once again you do not know what you are talking about . And you sure do not Know Dragboat/GLG.
I have a great reputation for been very understanding and Genours. And @zephyr never told me or taged me. After he taged me ,I have addressed this issue with him with in a day. So if he is happy ,what are you still talking about?

4 Likes

You talk at people, you donā€™t seek to understand. We can agree to disagree. Many blessings and much love

1 Like